NT Auto Services is a unique and trustworthy automotive service provider.  Our goal is to offer first class services professionally and deliver high quality products at competitive prices to our customers.

The founder of NT Auto Services, Frank(Nannan) Feng, has more than 10 years’ experience in mechanical engineering design, automotive manufacturing, servicing and repair industry. He is passionate about cars and loves diagnosing car problems. Back in 2009 and 2011, he obtained his Bachelor Degree specializing in Mechanical Engineering and Certificate III in Automotive Technology specializing in Light Vehicles respectively. As degree qualified mechanical engineer and trade qualified technician, he has been delivering top quality automotive services in south eastern region of Melbourne for many years, as well as winning trust from customers and achieving very high level of customer satisfaction.

We focus on servicing cars in a smart way in order to avoid expensive repair bills for our customers as a long-term goal. The cost of essential maintenance for a vehicle is generally much lower than repair labor cost plus expensive part expenses. Every car’s condition is different and that is why we will customize a maintenance plan for your ride in order to keep you on the road at all times as well as avoid any unexpected break-downs.

Why Choose NT Auto Services ?

At NT Auto Services, we will guarantee that each customer will receive first class service every single time. With our extensive knowledge in automotive industry, we have developed detailed work procedures and management techniques to perform our job as well as operate our business in a cost-effective and efficient way based on Toyota Production System or Lean Principle.  This enables us to offer customer competitive prices on servicing and repairs by reducing unwanted wastes within each work process.

One of the other reason is we truly work for PASSION and believe that would make significant difference to our service.

Our company value is to achieve the six key promises to our customers:

1. 1. First Class Workmanship: Every job is performed to the highest standard and backed up with NT’s 12 months/20,000 kms warranty
   2. Unique Experience: Feel the difference in our unique customer service at NT for complete car care
   3. Attention to Detail: We have extensive experience in mechanical component design, manufacturing and after-sale service sector within automotive industry. Attention to Detail is the only way to success. That is why we care and every job we do is triple checked to manufacturer’s standard.
   4. Quality Service: It means every step of the entire process is optimized in order to reduce customer’s down time and bring convenience to customers.
   5. Competitive Prices: We will source OEM and premium quality aftermarket parts from various highly reputable suppliers within the industry, and finalize the best supplier to supply parts to us for any services and repairs.
   6. Customer Satisfaction: We truly care how our customers feel when using our services and always meet or exceed customers’ expectation.