At NT Auto Services, we have two warranty terms which are New Car Warranty and NT Workmanship Warranty.

New Car Warranty

This warranty term is generally offered when servicing new vehicles which are under manufacturer’s statutory warranty period. We will perform all the work as per manufacturer’s specification (according to the service book bulletin) so that your new car warranty is maintained. This is usually done via NT’s Log Book Service.

The log book service must be carried out and meet the following criteria:

• Service must be performed by qualified personnel (Trade Qualified Technician who must hold the Certificate III in Automotive Mechanical Technology)
• All service parts used shall be Genuine Parts (Some aftermarket brand products do claim that their parts do not affect new car warranty, however, at NT we always use genuine parts for log book servicing)
• Vehicle must be serviced according to the manufacturer’s specification

For more details, please visit VACC’s website or click the link: https://vacc.com.au/TACC/Motorist-tips-advice/Maintaining-new-car-warranty

NT Workmanship Warranty

We offer 12 months/20,000 kms warranty on all services or repairs performed on customer’s vehicle. Our focus is to ensure we do the job right the first time professionally and in an efficient manner. We are proud of our workmanship and attention to detail. A very strict inspection procedure is carried out at the end of each job in order to guarantee all tasks are performed to the standard and inspected prior to vehicle delivery. Please see below a work flow process for quality control purposes: